Carol Saunders

Research Professor

Carol Saunders

(928) 523-9083

Office Number: SHRM 122

Current CV HERE


Carol Saunders is currently Research Professor at Northern Arizona University.

Carol has received two lifetime accomplishment awards: the LEO award in the Information Systems (IS) discipline and the Lifetime Achievement Award from the OCIS Division of the Academy of Management. She also is an Association of Information Systems Fellow and a Schoeller Senior Fellow.

She served on a number of editorial boards, including a three-year term as Editor-in-Chief of MIS Quarterly. She served as General Conference Chair of the premier Information Systems conference, ICIS, and as the Program Co-chair of AMCIS 2015. She helped found the Organization Communication and Information Systems (OCIS) division of the Academy of Management and served in a variety of positions including its program chair and division chair.

She was the Distinguished Fulbright Scholar at the Wirtschafts Universitaet – Wien (WU) in Austria and earlier held a Professional Fulbright with the Malaysian Agricultural Research and Development Institute.

She has held research chairs in Germany, New Zealand, Singapore, and the Netherlands. Her current research interests include interorganizational systems, overload, sourcing, virtual teams, and time.  She has published in top-ranked Management, IS, Computer Science and Communication journals. She now serves on several editorial boards including Organization Science and Journal of Strategic Information Systems.

CV: Download HERE

Refereed Publications since 2010

Saunders, C. and Wu, A. (forthcoming) “Governing the Fiduciary Relationship in Information Security Services,” accepted for publication by Decision Support Systems.

Dueholm Mueller, S., Mathiassen, L., and Saunders, C. (forthcoming) “Political Maneuvering During Business Process Transformation: A Pluralist Approach,” accepted for publication by Journal of the Association of Information Systems.

Wiener, M., Remus, U. Maehring, M. & Saunders, C. (in press). "Control Configuration and Control Enactment in Information Systems Projects: Review and Expanded Theoretical Framework," MIS Quarterly.

Saunders, C., Rutkowski, A.F., Pluyter, R. & Spanjers, R. (in press). "Health Information Technologies: From Hazardous to the Dark Side," Journal of the Association for Information Science and Technology. 

Aubert, B., Saunders, C., Wiener, M., Denk, R. & Wolfermann, T. (forthcoming). "Unlocking Value: adidas’ IT-Multi-sourcing Journey," MISQ Executive.

Hossbach, N., Wiener, M. and Saunders, C. (forthcoming). "The Unfolding of Value Sources During Online Business Model Transformation," Journal of Business Models.

Wiener, M., & Saunders, C. "Forced coopetition in IT multi-sourcing," The Journal of Strategic Information Systems, 2014, 23(3), 210-225. (See audio slides on right of linked page)

Marcoulides, G., Chin, W., and Saunders, C. “When Imprecise Statistical Statements Become Problematic: A Response to Goodhue, Lewis and Thompson,” MIS Quarterly, 2012, 36(3), 717-728.

Saunders, C., Rutkowski, A.F., Genuchten, M. van, Vogel, D., and Orrego, J.M. “Virtual Space and Place: Theory and Test,”MIS Quarterly, 2011, 35(4), 1079-1098. Appendices

Wu, Y. and Saunders, C. “Governing Information Security: Governance Domains and Decision Rights Allocation Patterns,” Information Resources Management Journal, 2011, 24(1), 28-45.

Other Publications since 2010

Pearlson, K., Saunders, C. and Galletta, D. "Managing and Using Information Systems: A Strategic Approach," (Sixth edition) in press, 2016. Hoboken, NJ: John Wiley & Sons. ISBN 978-1-118-28173-4.

Saunders, C. “A Rejoinder to Iivari (2016)," Communications of the Association for Information Systems: Vol. 34, January 2016.

Sarker, Suprateek; Agarwal, Ritu; Goes, Paulo; Gregor, Shirley; Henfridsson, Ola; Saunders, Carol; and Tan, Bernard. "Roles and Responsibilities of a Senior Editor," Journal of the Association for Information Systems, 2015: 16 (9), Article 1. Available at:

Applegate, L., Wiener, M., Saunders, C. and Gill, G. “Adidas Group: IT Multi-sourcing,” Harvard Business School Case (and teaching note), June 3, 2014, N9-815-002.

Wiener, M. and Saunders, C.S. “Who is the favored bride?: Challenges in switching to a multi-vendor offshoring strategy,”  in Information Systems Outsourcing: Enduring Themes, Emergent Patterns and Future Directions(third edition), R. Hirschheim, J. Dibbern and A. Heinzl (eds), Springer Verlag, 2013.

Rutkowski, A.F., Saunders, C. and Hatton, L. “The Generational Impact of Computers,” IEEE Software, 2013, 87-89 (reviewed by editor).

Saunders, C. “Strategic Contingencies Theory,” in Encyclopedia of Management Theory, Eric Kessler (ed.), Sage Publication, CA (2013), Award: Encyclopedianamed Choice Outstanding Academic Title 2013

Saunders, C. “Virtual Teams,” in Encyclopedia of Management Theory, Eric Kessler (ed.), Sage Publication, CA (2013) Award: Encyclopedia named Choice Outstanding Academic Title 2013

Hirschheim, R., Saunders, C. and Straub, D. “Historical Interpretations of the IS Discipline: An Introduction to the Special Issue,” Journal of the Association of Information Systems, 2012, 13(4), Article 4. Foreword to Special Issue on the History of the IS Discipline.

Rutkowski, A.-F. and Saunders, C. “Growing Pains with Information Overload,” Computer (IEEE), June, 2010, Vol. 43, No. 6, 96, 94-95

King, John Leslie; Myers, Michael David; Rivard, Suzanne; Saunders, Carol; and Weber, Ron. 2010. “What Do We Like About the IS Field?” Communications of the Association for Information Systems: Vol. 26, Article 20.

Selected Honors

LEO Fellow, inducted 2010. (Top Association of Information Systems [AIS] award for lifetime contributions to the Information Systems discipline)

Lifetime Achievement Award, Academy of Management – Organizational Communication and Information Systems Division, 2013.

Schoeller Senior Fellow, Dr. Theo and Friedl Schoeller Research Center for Business and Society, Friedrich-Alexander-Universität Erlangen-Nürnberg, Emotional Cognitive Overload with Information Technology, 2012.

AIS Fellow, inducted 2004.

College of Business Administration Award for Excellence in Distinguished Research, UCF, 2004 and 2010.

College of Business Administration Excellence Award: Top 10 Researcher in First 50 Years.

Second Place Winner of the 2015 SIM Best Paper Competition for paper entitled, “Embracing Vendor Overlaps in IT Multi-Sourcing:  The Case of Adidas Global IT.” 

Best Paper, MIS Quarterly, 2002: Jasperson,’J., Carte, T., Saunders, C.S., Butler, B.S., Croes, H.J.P, Zheng, W.J. “Power and Information Technology Research: A Meta- triangulation Review, MIS Quarterly, 2002, Vol. 26, No. 4.

Key Service

Editor-in-Chief, MIS Quarterly, January 2005 – December 2007; Senior Editor, January 2003 to December 2004; Associate Editor, January 2000-December 2002.

Editorial Review Board, Organization Science, 2011 to present.

Editorial Review Board, Journal of Strategic Information Systems, 2015 to present.

Editorial Review Board, Foundations and Trends in Information Systems, 2014 to present.

Editorial Review Board, AIS Transactions on Replication Research, 2014 to present.

Advisory Board, Business & Information Systems Engineering, 2009 to present.

Senior Editor, IS Research Perspectives in Journal of the Association of Information Systems, February, 2009 – August 2010. Also Special Issue Co-editor on the History of the IS Discipline.

Associate Editor, Information Systems Research, 2000 to 2003.

Associate Editor, Decision Sciences Journal, 1996 to 2003.

Associate Editor, Communications of AIS, August 2002 to 2005.

Associate Editor, 1995 - 2002; Editorial Board, 1988-1994; Information Resources Management Journal; Editor, Special Issue on the Role of Business in Information Technology Research, 1997.

Senior Editor, e-Service Journal, May 2002 to August 2004.

Program Co-Chair (2015), Americas Conference on Information Systems (AMCIS).

Program Chair (1993), Division Chair (1995), Nominating Committee (2012), Organization Communication and Information Systems Division, Academy of Management.

Chair of Executive Committee (2000); General Conference Chair (1999); Track Co-chair (Panels) 2012, Doctoral Consortium Faculty Member, 2006; Program Committee (1998); Co-chair (1992) and Chair (1993), Publicity, International Conference on Information Systems (ICIS).

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