About SHRM

For more than 100 years, Northern Arizona University has served as the state's premier residential university. NAU faculty, students, and alumni have been an integral part of Arizona’s economic and intellectual vitality. NAU-The W. A. Franke College of Business' School of Hotel and Restaurant Management (SHRM) is recognized internationally as a leading provider of student-focused hospitality education.

We have accomplished this by creating an environment that prepares students to make immediate and ongoing contributions in the hospitality industry. We maintain an innovative curriculum responsive to changes in the industry, along with strong ties to our industry partners through which students gain access to internships and other experiential learning opportunities, faculty remain actively engaged in the hospitality industry, and employers recruit our graduates. The high level of faculty-student interaction and team based classroom experiences result in well trained hospitality professionals, with classroom learning augmented by a strong internship program and the requirement that students complete 1,200 hours of professional training in a hospitality business prior to graduation.

This video playlist offers several snapshots of life at SHRM.

FCB SHRM Mission Statement

  • To provide outstanding and accessible learning experiences that prepare our diverse student body for:
    • Successful hospitality service management careers.
    • Responsible citizenship and productive leadership.
    • Life-long learning and personal fulfillment.
  • To anticipate and respond to the educational and training needs of the Arizona Hospitality Industry.
  • To increase educational resources for program support and grants.
  • To improve the quality of life for all associated with the school

The Faculty and Staff

The faculty and staff provide students with meaningful learning experiences and individualized attention. Class sizes are kept small, providing students with personalized instruction and allowing for a high level of interaction between students and their professors. Each student is assigned a faculty advisor. Advisors track student progress and work with students to make sure that all required coursework is accounted for.

Alumni agree that one of the highlights of their school experience was their feeling that faculty and staff cared and connected with them all the way through the program.

Learn more about our faculty and staff.

The SHRM National Advisory Board

The School of Hotel and Restaurant Management actively involves industry leaders in its planning and strategizing. The SHRM National Advisory Board is comprised of these leaders, who help to bring knowledge of current industry needs and trends, to the school.

NAU’s SHRM program was founded in 1986 and since grown to offer one of the largest and most respected hospitality programs in the world. In order to continue its outstanding curriculum, National Advisory Board meetings include perspectives from board members, faculty, administration, and students. This also helps to ensure that school’s curriculum stays on target with industry trends.

More National Advisory Board information here, including the Board's current roster.

Come see for yourself

Schedule a visit to see first hand what we offer and to feel the energy in our halls. Let's Talk!